Device Solutions Premium Support is designed for customers needing priority hardware and software support for their .NET Micro Framework projects.
The following plans are available direct from Device Solutions through our web store.
Before purchasing a plan, please review the full terms and conditions. To discuss these options in more detail, or for custom plans, please contact us.
Single Incident Support (2 hours)
Ideal when you need help getting past a small issue, or would like us to do a quick review of your design.
Bronze Support (10 hours)
Designed for difficult issues that require us to dig into the code or hardware design to find the answer.
Silver Support (30 hours)
This plan gives you peace-of-mind when embarking on a new project. We are on-call to assist with issues as they arise.
Gold Support (80 hours)
Designed for complex projects, this plan provides support when you need it.
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Single Incident
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Bronze
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Silver
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Gold
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Included Support Hours
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2
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10
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30
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80
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Term
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90 days
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90 days
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6 months
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1 year
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Support Contact
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Email
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Email/Phone
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Email/Phone
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Email/Phone
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Acknowledge Request
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1 day
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1 day
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1 day
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1 day
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Resolve or escalate
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3 days
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3 days
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2 days
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1 day
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Price
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US$295
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US$1,295
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US$3,995
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US$9,995
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Buy now
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Buy now
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Buy now
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Buy now
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