How can we help?

We are here to support your product development!

We encourage customers to engage with us early in the development process and work with them closely through all stages of their design through to manufacture. This ensures they get the full benefit from using a module solution.

Below, we have information on hardware and software support, and where to find documentation.

If you can't find what you need, just ask!

Hardware Support

Hardware support for customers designing base-boards for our modules is free. This includes design advice and schematic reviews. We offer paid support for in-depth design issues - either directly or through partners with expertise in particular areas including RF design or for issues such as EMC or thermal performance.

Software Support

Operating System support is provided by our partners.

They have world-class experts on staff to provide support from issue resolution through to custom development. Simple questions are answered for free, however the best way to engage is through a support contract.

  • For Linux support on Topaz and Opal modules, contact Trygtech.
  • Windows Embedded CE 6.0 support on Topaz and Windows Embedded Compact 7 support on Opal contact GuruCE

If you are not sure if your issues is hardware or software, contact us and we will direct you to the best resource.

Documentation

Hardware Documentation

Our product pages are the place to find documentation for modules and development kits. This includes detailed Technical Manuals and development kit schematics.

Software Documentation

Our software partners provide specific documentation and getting started guides for the Operating System they support.

Topaz i.MX25 CPU Module

Opal i.MX53 CPU Module